Shipping Information
We take great care in packaging and shipping your precious pieces to ensure they arrive safely at your door.
Enjoy complimentary shipping on all orders over R15,000 within South Africa. For orders under this amount, standard shipping rates apply.
Every piece is carefully wrapped and cushioned using professional-grade materials to ensure safe transit, no matter the distance.
Shipping Rates
South Africa
R1,500
5-7 business days
Free on orders over R15,000
International
R5,000
10-14 business days
Includes secure packaging & insurance
* Delivery times are estimates and may vary based on location and item availability
Domestic Shipping
Major Cities
Cape Town, Johannesburg, Durban, Pretoria, Port Elizabeth - Standard delivery available with tracking.
Regional Areas
We ship to all regions within South Africa. Remote areas may require additional 1-2 days for delivery.
Tracking
All shipments include tracking numbers sent via email once your order is dispatched.
International Shipping
Available Destinations
UK, EU, USA, Canada, Australia, New Zealand. Other destinations available on request.
Delivery Time
7-14 business days depending on destination. Express options available for most countries.
Customs & Duties
International customers are responsible for any customs duties or taxes imposed by their country.
Packaging & Protection
Ceramic & Art Pieces
- • Wrapped in acid-free tissue paper
- • Cushioned with bubble wrap
- • Secured in custom-fitted boxes
- • Fragile stickers and handling instructions
Furniture Pieces
- • Protected with furniture blankets
- • Corner guards and edge protection
- • Wooden crating for large pieces
- • White glove delivery available
Order Processing
Special Handling
Large Furniture: White glove delivery service available for an additional fee. Includes unpacking and placement in your desired room.
Fragile Items: Extra care packaging with insurance coverage up to full item value.
Custom Pieces: Personal delivery within 50km of Hermanus available by appointment.
Questions About Shipping?
Our team is here to help with any shipping questions or special requirements you may have.
Email: niemannsnrgallery@gmail.com
Phone: +27 79 371 6523
Hours: Monday - Friday, 8:00 AM - 6:00 PM SAST